Top tips for manning a trade stand

Manning a trade stand can strike fear in the hearts of even the most confident employees.  You may have worked in your organisation for many years and know all about your products and services but the thought of talking to random strangers and “selling” your products brings a chill to your bones.  So where do you start? Read more

No mobile phones at work?

This has always been a hot potato at any of my customer service courses.  Most people say they don’t but in reality, I think a lot of people have sneaky looks at their phones during their core working hours.

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