The Mayor of Antrim and Newtownabbey, Councillor John Scott, cooks up a real treat with Daniel Harvey (Daniel’s at Tweedies) and Louise McKinstry (Tourism NI) to launch the WorldHost Food Ambassador Programme.
Antrim and Newtownabbey Borough Council, in association with Tourism NI, are offering an opportunity for frontline staff in the local tourism industry to take part in an accredited and recognised training course. The WorldHost Food Ambassador programme, tailored for the food and drink sector, will take place on Tuesday 31 January 2017, from 9.30am to 2pm, in Daniel’s at Tweedies in Parkgate and will be delivered by Lynda Willis from Customer Sense Training.
Developing new skills in food businesses
The programme gives participants the skills to deliver a warm and friendly welcome to customers and visitors and is particularly focused on their role as an ambassador for their local area. The total training package is being offered at a discounted rate of £20 per participant as it is being subsidised by Tourism NI and the Council. This bespoke programme presents a golden opportunity for frontline staff to develop their skills and knowledge by providing simple and effective ideas to take back to the workplace. It will also highlight all that is happening in our growing food and drink industry to help inspire you with new ideas.
Located in the village of Parkgate, Daniel’s at Tweedies is an ideal setting for the programme as Daniel’s menus have a strong emphasis on ‘field to fork’ and are backed by a philosophy to serve high quality food, working closely with local suppliers. Mayor of Antrim and Newtownabbey, Councillor John Scott explained: “I am delighted that our local tourism trade will have the opportunity to take part in the WorldHost Food Ambassador Programme and I would encourage those businesses in contact with customers and visitors to pass on the stories and origins of the local produce on their menus”.
Louise McKinstry, Tourism NI Industry Development Officer continued: “We are delighted to be partnering with Antrim and Newtownabbey Borough Council to deliver the WorldHost Food Ambassador programme at Daniel’s at Tweedies. This is a practical customer service tool, where trainees literally eat and drink themselves to a better understanding of our local produce. Moving into 2017, this training will enable tourism and hospitality businesses to build on the success of the Year of Food and Drink 2016 and make investment in people skills a lasting legacy within this industry”.
Spaces are limited
If you would like to attend this training please register your interest by emailing firstname.lastname@example.org before 12 noon on Friday 20 January 2017. Spaces are limited and cannot be guaranteed to all interested parties, therefore we ask that you only request one person per business.