According to the Chartered Institute of Marketing:
“Marketing is the management process responsible for identifying, anticipating and satisfying customer requirements profitably.”
It’s a well-known quote but it’s a tough nut to crack for any business owner today. The team at Customer Sense can help you with a range of marketing activities to help you meet your customer needs.
Our Marketing Services
Market research
Do you know exactly what your customers want? You may think you do but until you actually ask customers you are actually working in the dark. Surveys and focus groups are just some of the market research expertise that Customer Sense has.
Marketing plans
Our marketing plans are not flowery words in fancy documents but practical marketing solutions that can be quickly implemented and lead to increased turnover for your business. Plans are based on the SOSTAC framework.
Social media
Facebook, Twitter, Linkedin, and Instagram are some of the social media channels that we can help you to increase followers and engagement.
Marketing Training
Bespoke marketing training courses can be designed on a variety of marketing areas including Social Media, Marketing Planning, Trade Stand Training or Proofreading Skills.
Mystery shopping
We have a team of mystery shoppers ready to carry out visits to your premises, make phone calls or write emails. They often identify surprising results about the business.
Email marketing
Getting started with Mailchimp can be a challenge but we can guide you through the process and help you send out your first email newsletter.
Content marketing
Whether it is writing press releases, blogs or social media posts, we can help you to produce error-free copy for your business.
Competitor analysis
We can help you check out what your competitors are doing in terms of their products, prices and promotional methods. This may help to identify new steps to reach new customers.
Building backlinks
Building backlinks to a website is an essential part of offsite SEO as well as sending more customers to your website. We can help to identify backlinks for your business and to set them up.
Internal audit
Take a cold hard look at your own marketing activities to date – what has worked and what hasn’t worked for your business. An indepth internal audit is the starting point for your future marketing plan.
