The Holiday Inn Express has become the first hotel in Antrim to receive WorldHost Recognised Business Status. WorldHost is a customer service training programme that was developed for the Northern Ireland market by sector skills council, People 1st, in partnership with Tourism NI. The programme offers delegates a comprehensive training toolkit that can be used across a wide variety of industries.
Antrim hotel and restaurant staff met up with Viking warriors, damsels in distress and celebrity chefs at the Shane’s Castle Game Fair recently to find out more about how the event looks after its 25,000+ customers every year.
The representatives of the Holiday Inn Express, the Maldron Hotel and the Back Shed restaurant were completing the WorldHost Customer Service Programme, the international customer service programme which was developed in Canada in 1985 and now used in over 17 countries around the world.
Rock Lane, Aghalee,
Lurgan, Co Armagh,
Phone: +44 (0)28 9265 1525
Mobile: +44 (0)7773 423675
Email Customer Sense