Our WorldHost ‘Sales Powered by Service’ programme will transform your staff into effective sales professionals who not only listen to your customers’ needs, but maximise on them.
They’ll learn how they can influence customers’ purchasing decisions and the benefits of selling beyond the basics.
Our interactive programme teaches your staff crucial customer service skills that can lead to:
- Increased revenue, repeat business, average spends and net sales
- Better communication between staff and customers
- Increased staff motivation, and therefore reduced staff turnover and absenteeism
- Higher quality assurance ratings and improved scores on sites like TripAdvisor