Posts

The End of a WorldHost Era

Every WorldHost course is different because the delegates are different each time. Yesterday’s WorldHost Ambassador Workshop was very different as it was the last time for me to deliver a course using the “old version” workbooks. Just like Brexit, WorldHost as we know it is changing to a new format as at midnight on Friday […]

WorldHost Food Ambassador Workshop leaves a good taste in Antrim and Newtownabbey

Representatives from the local tourism industry attended a WorldHost Food Ambassador Workshop at Daniel’s at Tweedies, sponsored by Antrim and Newtownabbey Borough Council and Tourism NI. Lynda Willis from Customer Sense Training delivered the course which was designed to provide insight into the rich food provenance in Northern Ireland and highlight all that is happening the growing food industry.

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Antrim WorldHost Course meet Viking Warriors at Shane’s Castle Game Fair

Antrim hotel and restaurant staff met up with Viking warriors, damsels in distress and celebrity chefs at the Shane’s Castle Game Fair recently to find out more about how the event looks after its 25,000+ customers every year.

The representatives of the Holiday Inn Express, the Maldron Hotel and the Back Shed restaurant were completing the WorldHost Customer Service Programme, the international customer service programme which was developed in Canada in 1985 and now used in over 17 countries around the world.

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