You don’t get a second chance to form a first impression so you have to get it right the first time especially when you are on a trade stand for your business. Potential customers form a first impression of you (and your business) within five seconds which is based on what they see, hear, touch […]
This author has yet to write their bio.Meanwhile lets just say that we are proud admin contributed a whooping 10 entries.
Entries by admin
The Mayor of Mid and East Antrim Councillor Lindsay Millar has congratulated Carnlough Heritage Hub volunteers for completing their WorldHost Ambassador Training. As part of the new £100, 000 Industrial Heritage Hub at Carnlough Town Hall, volunteers honed their skills in welcoming tourists and visitors to The Hub and the surrounding area by completing the […]
Lisburn Council’s Sports Unit receive Customer Service Excellence Award Lisburn & Castlereagh City Council’s Sports Services Unit has been recognised for its excellent standard of customer service after achieving the Cabinet Office’s prestigious, Customer Service Excellence Award.
You’re Hired – Interview Skills Training Before applying for a job, it is important that you brush up on your interview skills. The interview is often the final hurdle for job applicants to overcome. It doesn’t matter what qualifications you have, or how experienced you are, if you cannot impress the interviewers you won’t be […]
The stunning village of Glenarm has retained its prestigious WorldHost Destination status in recognition of the area’s spectacular beauty, excellent customer service and unbeatable visitor experience.
Lisburn & Castlereagh City Council, in conjunction with Tourism NI are running a series of WorldHost Ambassador Workshops at the start of 2018, which are open to all customer facing businesses in Hillsborough. This programme will focus on customer service addressing visitor needs, giving a warm welcome as well as indepth information on the tourist attractions […]
Digital customer service still has room for improvement With global brands like Amazon driving customer expectations higher and higher every year, how do other organisations match up to their high standards on their digital channels? According to the 2017 “State of UK Digital Customer Experience” Report conducted by digital customer experience software provider Eptica, there […]
Craigavon-based business Flawless Beauty’s Pamper Parties are hosting their first Princess Ball and Tea Party at Brownlow House on Saturday 5th August. This is a wonderful opportunity for little princesses (and princes) to dress up for the afternoon, have afternoon tea and dance with the five princesses from Flawless Beauty. Plus the added bonus is that […]
Have you ever heard the saying “By hook or by crook”? It actually traces back to 1170 when Henry II was searching for the Norman Lord Strongbow on County Waterford coastline. The village of “Crook” is on the Waterford Harbour estuary and there is a headland called “Hook” at the mouth of the estuary. Hook […]
- Master The Skills Of Creating A Positive First Impression on a Trade Stand8th November 2018 - 4:59 pm
- Carnlough volunteers become WorldHost Ambassadors9th October 2018 - 2:22 pm
- Lisburn Council’s Sports Services Unit Achieves Customer Service Excellence Award14th August 2018 - 4:17 pm
- You’re Hired – Interview Skills Training – 6 November 2018, Belfast8th August 2018 - 2:39 pm
Rock Lane, Aghalee,
Lurgan, Co Armagh,
Phone: +44 (0)28 9265 1525
Mobile: +44 (0)7773 423675
Email Customer Sense