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Digital customer service still has room for improvement

Digital customer service still has room for improvement With global brands like Amazon driving customer expectations higher and higher every year, how do other organisations match up to their high standards on their digital channels?  According to the 2017 “State of UK Digital Customer Experience” Report conducted by digital customer experience software provider Eptica, there […]

Calling all princesses to a fairytale ball in Brownlow House

Craigavon-based business Flawless Beauty’s Pamper Parties are hosting their first Princess Ball and Tea Party at Brownlow House on Saturday 5th August.  This is a wonderful opportunity for little princesses (and princes) to dress up for the afternoon, have afternoon tea and dance with the five princesses from Flawless Beauty.  Plus the added bonus is that […]

By Hook or By Crook

Have you ever heard the saying “By hook or by crook”?  It actually traces back to 1170 when Henry II was searching for the Norman Lord Strongbow on County Waterford coastline.  The village of “Crook” is on the Waterford Harbour estuary and there is a headland called “Hook” at the mouth of the estuary.  Hook […]