Swing into action with Customer Sense Training and Consultancy

What is the most important part of any business? You can have the best product, keenest prices, a brilliant shop and fantastic marketing but if you don’t have any customers you don’t have a business. The next question is “How do you keep these customers?” Quite simply, your staff have to deliver first class customer care otherwise your customers walk down the street and go to your competitors.

Customer Service Training

We can help you to provide consistently high levels of  customer care – and let’s face it, customer service is an area that we all need to constantly work on. We have trained over 2,000 people on the internationally recognised WorldHost customer service programmes.

Marketing expertise

Our team of experienced Chartered Marketers can help your business develop a marketing plan which is both cost-effective and easy to implement.  We look at both traditional offline methods as well as the full range of digital technologies available today.

Latest news from the Customer Sense team

Four homemade cherry scones

The Customer Sense Customers

Customer Service at Bespoke NI with Melita Williams
Customer Service in Argento
Customer Service at Ulster Wildlife